One month after commencing in his new role, Nick is eager to hear directly from our members and broader financial advice community on your business opportunities and challenges. Financial Advice New Zealand provides an authentic voice as advocates to the government, regulator, media, and consumers about the value of quality financial advice. We have a strong […]

Members and their colleagues are invited to the Central Branch meeting on Tuesday 30 April.  Network with your peers and hear from two speakers: Dr Claire Matthews, Head of Banking and Finance at Massey University and Nick Hakes, CEO of Financial Advice New Zealand. Dr Matthews shares her unique perspective on the banking and finance industry and […]

Managing a successful business is not just about managing effective relationships and communications with clients, but also understanding the risks associated with providing financial advice and making appropriate business decisions to manage those risks. Although many clients may be friends, this hasn’t prevented these people making claims in the past, particularly when their wealth outcomes […]

At the 2024 Financial Advice NZ conference the FMA shared some insights from their past monitoring visits. The purpose was to help advisers understand some of the advice practice areas that could be improved to help achieve higher compliance with the Code of Conduct. In this highly practical Risk Super Wednesday the Risk MAC are focusing […]

This webinar will expand your understanding of estate planning beyond wills and trusts and discuss regulatory issues and how to avoid them. Speakers include Max Gunawan, Principal Director of Platinum Legal and Anson Lam, Associate of Moore Markams NZ.Max will discuss a client-centred approach to estate planning beyond simply creating a “Will” or “Family Trust”. […]

Your internal complaints process is an important way of ensuring you respond to customer concerns and demonstrate fair conduct. It's also an opportunity to engage with your customers to enhance customer satisfaction and loyalty.  Katie de Roo, Resolution Specialist at Empowered Complaints Management will share current research insights into financial services dispute resolution, including issues […]