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May 2024

Bring in the Experts: SUPER WEDNESDAY led by Risk MAC Achieving Higher Compliance: Three Common Shortcomings

May 8 @ 10:00 am - 11:30 am NZST
Online, Link to watch/listen will be sent to registrants on the day before the event New Zealand + Google Map

At the 2024 Financial Advice NZ conference the FMA shared some insights from their past monitoring visits. The purpose was to help advisers understand some of the advice practice areas that could be improved to help achieve higher compliance with the Code of Conduct. In this highly practical Risk Super Wednesday the Risk MAC are focusing on three areas of the findings where shortcomings have been observed: 1. Solution suitability - presented by Dean Logan2. Process and documentation for changes to initial…

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Bring in the Experts: Helping your clients stay ahead of the curve amidst DTI and CCCFA changes

May 15 @ 10:00 am - 11:00 am NZST
Online, Link to watch/listen will be sent to registrants on the day before the event New Zealand

There is a lot of noise in the market about the proposed changes to Credits Contracts and Consumer Finance Act (CCCFA) and Debt to Income ratios (DTI’s).
But opportunities always appear in the midst of change.
Hamish Patel, Mortgage Adviser at Mortgagesonline and Chair of the Financial Advice NZ Lending MAC committee and John Bolton (JB) founder of Squirrel Mortgages will share their insights about the changes that are afoot and their views on how the market will respond.
They will discuss what it could mean for interest rates, bank appetite for lending and the impacts on client demand.
Then they will help you think about what you could do to help your clients stay ahead of the curve.

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Bring in the Experts: Value-Focused Estate Planning

May 22 @ 10:00 am - 11:00 am NZST
Online

This webinar will expand your understanding of estate planning beyond wills and trusts and discuss regulatory issues and how to avoid them. Speakers include Max Gunawan, Principal Director of Platinum Legal and Anson Lam, Associate of Moore Markams NZ.Max will discuss a client-centred approach to estate planning beyond simply creating a “Will” or “Family Trust”. Max also discusses and describes the types of complex situations lurking behind any “standard transaction” and the broad array of tools available to address these…

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Hamilton town hall meeting

May 28 @ 2:00 pm - 3:30 pm NZST
BNZ Partner Centre – Waikato-Tainui Boardroom, Level 1, 354 Victoria Street
Hamilton, New Zealand

Nick Hakes is on a whistle-stop tour of the regions and visits Hamilton on 28 May. He is eager to hear directly from our members and broader financial advice community on your business opportunities and challenges. Financial Advice New Zealand provides an authentic voice as advocates to the government, regulator, media, and consumers about the value of quality financial advice. We have a strong belief that financial advisers are best placed to solve industry problems as it is you who is…

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Bring in the Experts: Financial Services Complaints Handling – Research insights & practical tips

May 29 @ 10:00 am - 11:00 am NZST
Online

Your internal complaints process is an important way of ensuring you respond to customer concerns and demonstrate fair conduct. It's also an opportunity to engage with your customers to enhance customer satisfaction and loyalty.  Katie de Roo, Resolution Specialist at Empowered Complaints Management will share current research insights into financial services dispute resolution, including issues impacting consumer participation. Each insight will be followed by practical tips and suggestions to enhance your complaints process and complaints handling.  Katie is an experienced…

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