Bring in the Experts COVID19 Series

Due to the overwhelming positive feedback from the first webinar in the Bring in the Experts series on COVID-19, Financial Advice NZ has decided to ramp up the series. Instead of a weekly webinar, we plan on running webinars on Wednesday and Thursday at 10am.

Webinars will be recorded and made available on this page (subject to speaker approval).

Upcoming Webinars

Wednesday 3rd June 10am – Bringing back our Financial Advisers to discuss life after lockdown

Click to here to register

When we first started the Bring in the Experts webinars, we had a panel of four experienced business owners from within our membership to discuss how to manage your business during COVID-19. Due to popular demand we have got them back to discuss what business challenges they faced during Alerts Level 3 & 4, what their business looks like now and what the next 3-6 months will look like for them. Our panel provide mortgage, insurance and financial planning and investment advice so will provide you with a range of views on navigating a pathway forward in your business. You will have the opportunity to listen to these panel members, to talk about how their businesses have responded and how they are preparing for an unknown few months ahead.

On the panel we have:

John Bolton – Squirrel (mortgage)
Dean Logan – Logan, Smythe and Associates (insurance)
Tim Fairbrother – Rival Wealth (investment & financial planning)
Tony Vidler – Strictly Business Limited (business adviser)

The webinar will run for approximately 1 hour.  Each panel member will talk for 5-10 minutes and then we will open the floor for Q&A’s for approximately 20 minutes.


CPD will automatically be applied to member’s accounts. If you are not a member and would like a Certificate of Attendance, please indicate on the webinar registration page.


Webinar Replays

(subject to speaker approval)

Webinar 22 – Reserve Bank Deputy Governor & GM of Financial Stability – Geoff Bascand

On the 28th of May we were delighted to be joined by Geoff Bascand, Deputy Governor and General Manager of Financial Stability for the Reserve Bank of New Zealand. On the 27th of May the Reserve Bank released the first Financial Stability Report of the year. The Deputy Governor presented an assessment of the soundness and efficiency of the New Zealand financial system, and the risks and challenges it is currently facing.

Commentary on the 27th of May focused on how unemployment could be at 18%, house prices have the ability to fall substantially and the viability of banks and insurance companies if the coronavirus prompted a further period of economic lockdown. The Reserve Bank stated that even accounting for an expected recovery in the second half of the year, the projected annual change in GDP — from about 2 per cent growth before the crisis to an 8 per cent drop afterwards — would be the largest in at least 160 years. In addition to this some life insurers have also been operating with low solvency buffers, while other insurers have experienced investment losses and/or rising credit insurance claims.

Click here to watch the webinar

Click here to listen to the webinar

Webinar 21 – Consumer Borrowing and COVID-19 – How are Kiwi households weathering the crisis

On the 27th of May we hosted a panel of consumer borrowing experts to discuss the Government relief packages alongside the Credit Contracts and Consumer Finance Act, and how both impact your personal and business clients.

Our team of experts included:

Liz Lim – Partner Dentons Kensington Swan – Liz is a partner in the Banking and Finance group. She has more than 15 years’ New Zealand and international experience acting for borrowers, lenders, originators and trustees.
Jon Duffy – CEO Consumer New Zealand – Jon is the new CEO if Consumer New Zealand. He has more than 20 years’ experience working in the consumer field.
Cushla Scholfield  – Acting Associate General Counsel (Retail and Business Banking) ANZ Bank.  Cushla is an experienced senior lawyer with a demonstrated history of working in the banking industry, skilled in consumer credit law and plain language drafting

The speakers gave a big picture view of where we’re at with the consumer credit law reform package, options available in terms of Government relief packages and the perspective of both the consumer/small business and the retail bank when considering the financial implications of taking up these options.

Click here to listen to the webinar

Webinar 20: Keeping your employees, your clients and your business safe during COVID-19 Level 2

On the 21st of May Jo-Ann Pugh the Worksafe Head of General Inspectorate Operations joined us to discuss the Health and Safety requirements for financial advice businesses during COVID-19. These are rapidly changing times and it is important we all work together to reduce the spread of COVID-19.

Click here to watch the webinar

Click here to listen to the webinar

Webinar 19: International Economist Clarence Wong – Global Economic Impacts of COVID-19 and reinsurance

On the 20th of May Economist Clarence Wong from Hong Kong discussed the global impacts of COVID-19. Clarence is the SRI Research & Chief Economist at Swiss Re, and will discussed the global economic market and the reinsurance challenges and their associated global insurance companies.

Clarence leads a team of researchers based in Hong Kong, Beijing and Bangalore to provide Swiss Re and other stakeholders with economic and insurance insights, as well as research on the emerging risk landscape in Asia. At the same time, his team contributes to Swiss Re’s ‘sigma’, the regular insurance industry report considered a “must-read” for anyone interested in the sector.

Click here to watch the webinar

Click here to listen to the webinar

Webinar 18: Minister Kris Faafoi

On the 19th of May Commerce and Consumer Affairs Minister Kris Faafoi spoke to Financial Advice New Zealand members.

As members will know, he’s the minister behind the Financial Services Legislation Amendment Act (FSLAA) and the Financial Markets (Conduct of Institutions) Amendment Bill (CoFI), which is before a select committee. Once the COVID-19 restrictions hit he agreed to extend the transitional licensing application window part of FSLAA to early next year (most likely March), with the new Code of Professional Conduct for Financial Advice Services to come into force at the same time.

Click here to listen to the webinar

Webinar 17: 2020 Post Budget Briefing – Tony Alexander

On the 15th of May Tony Alexander presented a post-budget briefing to discuss the budget and how it affects our economy. The Budget takes place against the backdrop of the global outbreak of COVID-19. If you are interested in how the budget will help to re-boot and stimulate the economy and the future direction of the country this is a not to be missed webinar.

 Click here to listen to the webinar

Webinar 16: Health Industry Experts view on COVID-19

On the 13th of May we were delighted to host a panel of Health Industry Experts who provided insights into the impacts of COVID-19 on the health industry, what the future looks like, and the insurance implications.
Our experts included:

  • Andries van Graan – Partners Life
  • Kerry Boielle – Southern Cross Health Society
  • Len Elikhis – AIA
  • Chris Carnall – NIB

Click here to listen to the webinar 

Webinar 15: Mint Asset Management – Anthony Halls

The Economy: Rebuilding the Plane While It’s In The Air

On the 6th of May Anthony Halls, Head of Investments for Mint Asset Management, explored the economic landscape from the markets perspective and presented on how Mint’s portfolios have weathered the COVID-19 storm. Anthony is a clear, concise and easy to follow presenter who will leave you with a perspective which you will easily be able to share with your clients.

Anthony has over 30 years’ experience in the financial sector. Before joining Mint, Anthony was the manager of the Investment Analysis team at the New Zealand Superannuation Fund. During his five years at the New Zealand Superannuation Fund, Anthony was involved in the development and execution of a range of investments and developed the strategy to manage the in-house New Zealand equities portfolio. Prior to this Anthony was Portfolio Manager (New Zealand Equities) at BT Funds Management Ltd and a member of the Investment Committee.

Click here to listen to the webinar

Webinar 14: Six Non-Bank Lenders and their responses to COVID-19

On the 5th of May we were excited to be joined by a panel of Non-Bank Lending leaders where they discussed their businesses responses to COVID-19, the challenges that New Zealand are facing in a post COVID-19 world and how we can thrive in the new normal.  Our panel included:

  • Resimac – Luke Jackson
  • Avanti – Stephen Massey
  • Southern Cross Finance – Cliff Carr
  • Pepper Money – Michelle Sargeant
  • First Mortgage Trust – Bruce Smith
  • Bluestone -Peter Wood

Click here to listen to the Webinar

Webinar 13: Keith Abraham WHAT’S NEXT! … Reconnect With What You Want to Achieve Moving Forward!

On the 1st of May Keith Abraham presented practical strategies to reinvigorate your business. This was an interactive and insightful follow up business seminar to Keith Abraham’s successful “WHAT NOW – How to Reset and Refocus Your Business to Rebound Faster!” webinar which was broadcast on 16th April 2020.

Here is a snapshot of the content he presented:

Evolving – In changing challenging times it is critical that as a Business Leader you are one step ahead of developing your talent and knowledge to keep ahead of the curve. Discuss the 3 x 3 x 3 x 3 Formula for Controlling the Uncontrollable in Your Business Right Now.

Engaging – How to create a strong connection with your Clients that maintains a high level of engagement, enthusiasm and energy for the work you for them. – Review 5 Strategies you can do now to connect with your Clients in order to build your authority and personal profile.

Expand – We will look beyond the challenges and identify the opportunities that exist to expand our brand and profile in the hearts and minds of our Customers. Understanding the 4 strategies you need to do if you are going to be significantly successful at the end of this crisis.

Click here to download the workbook he referred to during the session

Click here to watch the webinar

Click here to listen to the webinar

Webinar 12: Dentons Kensington Swan – the COVID-19 business legal issues round-up
On April 29th a panel of experts from Dentons Kensington Swan, the world’s largest law firm, ran through a range of legal issues and relief measures for businesses in a COVID-19 lockdown world. Public law and commercial litigation specialist Hayden Wilson lead off, with an outline of the key regulatory relief measures available to businesses, including the wage subsidy – how to access it and issues to be wary of – and discussed some of the oddities of ‘essential’ businesses at various Alert Levels. James McMillan, who heads the Dentons Kensington Swan Restructuring and Insolvency practice, discussed the proposed safe harbour provisions for directors, as well as the new business debt hibernation scheme. Last, commercial property and construction law specialist Paula Ormandy walked us through some of the challenges being faced by landlords and tenants in the lockdown environment. The team also discussed the firms newly launched resource hub, which explores the ideas, innovation and challenges that New Zealand will face in a post COVID world and how we can thrive in the next normal.

Click here to listen to the webinar (please note the audio does not start until 8 minutes 42 seconds)

Webinar 11:  Companies Office – FSPR Technical session

On April 23rd the Companies Office provided an overview of how to access the FSP Register to begin your transitional licensing process. For those financial advisers who are continuing the application process and would like an overview of the process this is a technical session which will assist you.

As mentioned in the webinar, below is a link the Companies Office presentation and FAQ’s that include a lot of the answers from the webinar, as well as the links to the relevant sections of the Companies Office, FSPR or FMA.



Listen to the webinar below (please note audio does not start until 5 minutes 59 seconds)


Webinar 10: Cameron Bagrie – Economist

On April 22nd Cameron Bagrie provided an analysis of the economy now and post COVID-19 with a view on the financial services sector. Cameron has been an economist for 20 years. For over 11 years he was the Chief Economist at ANZ, heading a team that was consistently ranked No. 1 for its analysis of the New Zealand economy. He has a reputation for taking a forthright stand on even the hardest of economic issues. He’s  worked as an economist at the National Bank, Treasury and Statistics New Zealand. His approach to economics is pragmatic and non-ideological.

Listen to the webinar below (please note audio does not start until 5 minutes 58 seconds)


Webinar 9: What Now – How to Review, Respond and Refocus in Your Role with Keith Abraham

The feedback we received from attendees to date has been fantastic. It seems we all enjoyed the opportunity to step back and take the challenge to review how we look at things over the next 30 days and beyond.  Keith is a well known professional speaker in the financial services sector, he passionately discussed how to respond to COVID-19 and refocus your role for the future.

Workbook: Download the: WHAT’S NEXT Webinar workbook that Keith referred to during the webinar

Click here to watch the webinar 

Listen to the webinar below (please note audio does not start until 3 minutes 16 seconds)


Webinar 8: Panel of five Life Insurance Providers

On April 15th a panel of five Life Insurance companies provided an overview of their responses to COVID-19. The panel consisted of: Fidelity Life – Nadine Tereora, Partners Life – Naomi Ballantyne, Asteron Life New Zealand– Graham Hill, Cigna – Jax Mitchell, AIA – Len Elikhis. As a financial adviser, listening to this recording will increase your overall knowledge of the five insurance providers’ COVID-19 responses and how to apply these initiatives to your clients’ financial position. (Please note this recording starts five minutes into the webinar, please accept our apologies)


Webinar 7: AML in the COVID-19 environment with Brandt Botha from the FMA.

This webinar was not recorded. Brandt & Sean Condon discussed how to stay compliant during COVID-19 and the compliance expectations after COVID-19. In addition to this he provided some findings from other reporting entities.

Webinar 6: Mortgage Market with Core Logic’s Nick Goodalls

On April 8th  Core Logic’s Nick Goodalls provided an update on the New Zealand Property Market and what the indicators are showing for now and the future.


Webinar 5: How to access business assistance for you and/or your clients – IRD

On April 3rd, IRD Business Transformation Manager Rata Kamau presented on the government’s COVID-19 response which is reflected in new legislative, regulative and policy changes that impact on SMEs. This webinar included:
–  Business Finance Guarantee Scheme
–  Wage Subsidy Scheme
–  Mortgage/Loan Holiday
–  Tax Changes
–  The COVID-19 Response (Taxation and Social Assistance Urgent Measures) Bill
–  and much more

COVID – 19 Inland Revenue Policy Initiatives


Webinar 4: Business Management during COVID-19

On April 2nd, the Financial Advice CEO joined four experienced business owners from within the membership to discuss how to manage business in this rapidly changing environment of COVID-19; what levers you have to assist with business sustainability, communicating with clients etc.

On the panel were John Bolton – Squirrel (mortgage), Dean Logan – Logan, Smythe and Associates (insurance), Tim Fairbrother – Rival Wealth (investment & financial planning), Tony Vidler – Strictly Business Limited (business adviser) and Katrina Shanks – Financial Advice NZ


Webinar 3: Investment market with AMP Capital’s Greg Fleming

On April 1st, Greg Fleming, Head of Investment Strategy, AMP Capital New Zealand joined the Bring in the Experts Webinar series to discuss Capital versus COVID-19: Investment assets confront their toughest opponent in decades. Greg discussed investment strategies in a market rocked by this Black Swan event.


Webinar 2: Bank Representatives on hardship & mortgage holidays

This webinar was not recorded. TSB, Westpac & BNZ outlined their approach to mortgage holidays and hardship.

Webinar 1: Economist Tony Alexander

On March 25th, one of New Zealand’s most experienced economists, Tony Alexander talked to 300 Financial Advice NZ members and associates on his view of the shock hitting our economy due to COVID-19. Despite the negative outlook for the economy, Tony’s message is clear – he is not expecting the normal outcomes usually associated with such a hit to the economy.

Listen to Tony Alexander’s 20min overview for Financial Advice Members , followed by 30min of questions here: