Bring in the Experts COVID19 Series
Webinars will be recorded and made available on this page (subject to speaker approval).
Wednesday 30th September 10am – Unlocking the Code in the New Financial Advice Regime Part 2
This webinar is the second series of webinars “Unlocking the New Financial Advice Regime”. This series is designed for financial advisers who provide financial advice to retail clients to ensure they understand their obligations under Section 431M of the FMC Act to comply with the Code of Professional Conduct. If you are a financial adviser you need to understand the new requirements and be able to show you abide by the duties in the legislation.
We will explore the duties and standards which financial advisers need to adhere to ensuring they are complaint with the new legislation.
We are pleased to have Susan Taylor CEO of the Financial Services Complaints Limited discussing specific duties and standards and exploring case studies and the learnings from these case studies to ensure better outcomes can be obtained.
Susan Taylor was appointed as the CEO in October 2010. She is responsible for the scheme and for leading the investigative and recommendation process. She is the decision maker on complaints that require a formal recommendation. Susan, a lawyer, is the former Deputy Banking Ombudsman and has over 20 years’ experience in financial sector dispute resolution. In 2017 Susan received a Women in Law Corporate Lawyer of the year award from the Lawyer Monthly publication. The award recognises achievement and success amongst women in the legal profession.
Wednesday 7th October 10am – Changing times in the workplace– what does flexible working hours, days of work and location of work look like in the new world?
This webinar will discuss the changing workplace requirements as we move in and out of COVID-19 Alert Levels and the Employment Relations Act 2000. There is no doubt COVID has changed the way we work and where we are located when we perform our duties but what does the future look like for the workplace and what are the legal obligations which need to be considered.
We are pleased to have Kay Chapman from Chapman Employment Relations join us to discuss the new workplace and how to navigate the changes and challenges in the new world. This webinar will be of great benefit to both employers and employees to understand and navigate the legal requirements of a flexible work environment.
Kay Chapman founded Chapman Employment Relations in 2011. Kay has held international senior management positions, has a BA majoring in Chinese; did a stint in the Army; has been presented with some awards and worked for years in consulting, human resources and employment law.
CPD will automatically be applied to member’s accounts. If you are not a member and would like a Certificate of Attendance, please indicate on the webinar registration page.
(subject to speaker approval)
Webinar 41 – Panel Discussion: Obtaining or Updating your Level 5 Qualification in Financial Services
In this webinar, we discussed how to obtain or update your New Zealand Certificate in Financial Services (Level 5, Version 2). If you are unsure as to what is involved, what you will learn or whether you need to update your current qualification to version 2 then this is a not to be missed webinar.
Powerpoint presentation is currently not available
Webinar 40 – Unlocking the Code in the New Financial Advice Regime Part 1
This had our first series of “Unlocking the New Financial Advice Regime”. This series is designed for financial advisers who provide financial advice to retail clients to ensure they understand their obligations under Section 431M of the FMC Act to comply with the Code of Professional Conduct. If you are a financial adviser you need to understand the new requirements and be able to show you abide by the duties in the legislation.
We had Karen Stevens the Insurance & Financial Services Ombudsman of IFSO discussing Standard 1, Standard 3, and standard 4. This discussion will be supported by exploring case studies and the learnings from these case studies to ensure a better understanding of how to comply in the new regime.
This webinar will explore:
Standard 1 – Treat Clients fairly,
Standard 3 – Give advice which is suitable and
Standard 4 – Ensure that the client understands the financial advice.
Karen Stevens has a background in law and alternative dispute resolution, Karen was appointed as the Insurance & Financial Services Ombudsman in 1998. She is a qualified arbitrator and mediator, with her most recent qualification being a Masters in law from LaTrobe University in Melbourne, majoring in conflict resolution.
Webinar 39 – Presenting State of the Investor Nation report
We had Rhiannon McKinnon from Kiwi Wealth talk about the “State of the Investor Nation report which provides a comprehensive understanding of Kiwis’ perceptions of their own wealth and confidence.
The report uniquely provides a snapshot of the wealth and wealth aspirations of Kiwis immediately prior to the pandemic and then again as New Zealand opened for business at Alert Level 1.
Rhiannon leads the Kiwi Wealth Strategy and Partnerships function which covers a broad remit of activities outside of business as usual, such as any potential mergers and acquisition work and the development of new business models and partnerships to compete in a digital world.
Webinar 38 – Economic Update by Economist Tony Alexander
We had Economist Tony Alexander bring us an update on the economy and what we can expect in the future. These are certainly unique times and the recession we have just incurred is by no means normal. The webinar covered:
- – update on the property market – who is purchasing, who is not and why and the impact of bank restrictions
- – impact on having our borders closed
- – how our economy has been insulated through low interest rates, government assistance, the profile of those unemployed
- – migration numbers and what is really happening
- – how your business model needs to be ready to survive a lock down at anytime
- – the end of COVID-19 alert levels and what it will look like
Webinar 37 – Update on the Privacy Act – Dentons Kensington Swan
On 1 December 2020, the Privacy Act 2020 will come into force, repealing and replacing the Privacy Act 1993. The world has changed a lot since the 1993 Act was passed, with more and more organisations – including those operating in the financial advice industry – making the move to an online presence. In doing so, these organisations are collecting more and more personal information about their customers, which information is faced with an ever-growing list of threats of misuse and unauthorised access. We had Campbell Featherstone and David Ireland from Dentons Kensington Swan join us to talk about the new Privacy Act 2020.
Webinar 36 – Money Week – Investment discussion with Paul Sewell
We had Paul Sewell Join us on this webinar where he gave a highlight on the different investment options which are available for you.
Paul Sewell, is an Authorised Financial Adviser and a Certified Financial PlannerCM . He is Director and shareholder of Financial Advice Hawkes Bay Ltd based in his home town of Napier. His financial services career began in New Zealand in banking. He then practiced as a Financial Adviser whilst living in the United Kingdom. On returning to New Zealand, he continued as a Financial Adviser based in Wellington and gained extensive experience in Financial Planning. He was a regular presenter to Financial Advisers at conferences and professional development days on financial planning matters.
Want financial freedom when you are ready to retire. This webinar is about gaining the knowledge you require to ensure you can enjoy your retirement. It is never too late to have this conversation and to action a plan for your financial security in your action packed retirement. Join now for this webinar.
Liz Koh is an Authorised Financial Adviser, Certified Financial Planner and Chartered Accountant and has spent the last twenty years providing advice to New Zealanders of all ages through her company Moneymax. Liz is passionate about ensuring that New Zealanders have access to good financial advice. She has written many articles for newspapers, magazines and websites, and has published a best selling book—Your Money Personality: Unlock the Secret to a Rich and Happy Life, Awa Press, 2008. Recently, Liz sold her business to establish a website dedicated to providing information on retirement planning.
Webinar 34 – Money Week – Insurance discussion with Peter Leitch
We had Peter Leitch join our webinar to help answer questions you may have and give more information on the types of personal insurance cover that are available. What is insurance? Do you really need it? Insurance may be health, life, trauma or disability insurance.
Peter Leitch of SHARE has been assisting clients since 1994 and empowers clients to grow and protect their wealth. With over 25 years experience in the sector he understands insurance and the importance of having the right protection in place. Peter is based in Wellington, is a board member of the New Zealand financial services company SHARE, and was recognised by Financial Advice New Zealand in 2019 as the Outstanding Adviser Award – Insurance.
Webinar 33 – Money Week – Mortgage discussion with John Bolton
We had John Bolton join us on this webinar to give tips on how you can be mortgage free quicker than you think.
Back in 2007, Squirrel’s founder John Bolton realised that New Zealand house hunters needed help. As we all know, if you want something done right, you have to do it yourself. He’d done his time as the big cheese in the bank world and had become disenchanted with the corporate ways of doing things, so he set out to start his own mortgage broking business. That’s how Squirrel was born.
Webinar 32 – Money Week Webinar – Financial Planning with Hannah McQueen
We had Hannah McQueen join us on this webinar to give you insights on how to make financial goals and how to achieve them.
Hannah McQueen is a financial force of nature. She’s a Chartered Accountant Fellow, an Authorised Financial Advisor, has her Masters in Tax and is the author of three personal finance books. She’s helped thousands of Kiwis get ahead, get mortgage-free fast and prepare for retirement though enableMe – Financial Personal Trainers.
Webinar 31 – Non Bank lenders talking about different market requirements and products which are available
Due to popular demand, we had our non-bank lenders join us to discuss the lending solutions which are available to a financial adviser in the non-bank lending sector. The webinar discussed the changing consumer needs in these unique times and the different market solutions which are available.
Resimac – Luke Jackson, Head of NZ
Liberty – Matt Nauer, Group Sales Manager
Peppermoney – Michelle Sargeant, National Sales Manager
Avanti Finance – Stephen Massey, Head of Sales & Channel – Consumer
Bluestone – Sue Griffins, Head of Sales NZ
John Bolton facilitated the discussion.
This webinar was not recorded
Webinar 30 – Update from ACC
We had Ann Hodgson the Business Customer Solutions Partner from ACC join us to discuss the changes ACC have put in place to assist individuals and businesses. This webinar will leave you better informed as to the options which are available to you and your clients if there are cash flow concerns. It will increase your knowledge of the different levers that can be used to enable cash flow to be managed more effectively.
Webinar 29 – Consultation discussion on Trusted Adviser Financial Advice NZ
Katrina Shanks and Sue Brown joined us to discuss the Trusted Adviser Financial Advice NZ mark and its criteria.
Webinar 28 – Disclosure Requirements with MBIE
We are had Sharon Corbett and Rose Wang from MBIE join us in a webinar to discuss the new disclosure requirements for financial advisers.
MBIE has announced that 15 March 2021 is the start for the new financial advice regime. We are pleased to finally have certainty on both the date of commencement of the new regime, and the disclosure requirements of the new regime. We appreciate these disclosure requirements are an important aspect of the new financial regime and how you as financial advisers need to operate. With just under nine months until the new regime begins, we know there is lots to work through, to understand and to implement.
Webinar 27 – Economist Cameron Bagrie
We had Cameron Bagrie join us to talk about the economy: then and post COVID-19 with a view on the financial services sector.
Cameron has been an economist for 20 years. For over 11 years he was the Chief Economist at ANZ, heading a team that was consistently ranked No. 1 for its analysis of the New Zealand economy. He has a reputation for taking a forthright stand on even the hardest of economic issues. He’s worked as an economist at the National Bank, Treasury and Statistics New Zealand. His approach to economics is pragmatic and non-ideological.
There is no presentation available for the webinar
Webinar 26 – Marsh/Financial Advice New Zealand Liability Insurance Programme
We had Marijke Von Molendorff from Marsh join us to discuss the Liability Programme and provided claims examples give us a better understanding on the levels of cover you should be considering to protect yourself and your business. We recognise there is a need for a new Liability Programme to meet the requirements of the Financial Service Legislation Amendment Act 2019 (FSLAA) and the inclusion of Financial Advice Providers. We will be providing members of this scheme an option to obtain FAP cover which will be required for every FAP which provides regulated financial advice once the legislation is enacted. This will be explored further in the webinar.
This webinar was not recorded. If you have any questions in regards to PI cover you can email Marijke on email@example.com
Webinar 25 – Full Licensing Conditions. An update from FMA
We did another webinar with FMA on the full licensing conditions. With the release of the FMA consultation documentation. FMA’s John Botica gave our members the first look at the proposed conditions. The full regime will come into effect two years after the Financial Services Legislation Amendment Act is enacted early next year. Financial Advice NZ supports a system that offers licences that fit the scale, size and different financial advice that businesses provide, be they for a single-adviser business, a multiple adviser business, or something more complex, such as a licensed FAP engaging multiple advisers as well as having nominated representatives. Click below to listen or view the webinar
Webinar 24 – Full Licensing Conditions. An update from FMA
With the release of the FMA consultation documentation today. FMA’s John Botica gave our members the first look at the proposed conditions. The full regime will come into effect two years after the Financial Services Legislation Amendment Act is enacted early next year. Financial Advice NZ supports a system that offers licences that fit the scale, size and different financial advice that businesses provide, be they for a single-adviser business, a multiple adviser business, or something more complex, such as a licensed FAP engaging multiple advisers as well as having nominated representatives. Click below to listen or view the webinar
Webinar 23 – Bringing back our Financial Advisers to discuss life after lockdown
When we first started the Bring in the Experts webinars, we had a panel of four experienced business owners from within our membership to discuss how to manage your business during COVID-19. Due to popular demand we had them back on the 3rd of June to discuss what business challenges they faced during Alerts Level 3 & 4, what their business looks like now and what the next 3-6 months will look like for them. Our panel provide mortgage, insurance and financial planning and investment advice so this webinar will provide you with a range of views on navigating a pathway forward in your business. This webinar is the opportunity to listen to these panel members, to talk about how their businesses have responded and how they are preparing for an unknown few months ahead.
On the panel we had:
John Bolton – Squirrel (mortgage)
Dean Logan – Logan, Smythe and Associates (insurance)
Tim Fairbrother – Rival Wealth (investment & financial planning)
Tony Vidler – Strictly Business Limited (business adviser)
Webinar 22 – Reserve Bank Deputy Governor & GM of Financial Stability – Geoff Bascand
On the 28th of May we were delighted to be joined by Geoff Bascand, Deputy Governor and General Manager of Financial Stability for the Reserve Bank of New Zealand. On the 27th of May the Reserve Bank released the first Financial Stability Report of the year. The Deputy Governor presented an assessment of the soundness and efficiency of the New Zealand financial system, and the risks and challenges it is currently facing.
Commentary on the 27th of May focused on how unemployment could be at 18%, house prices have the ability to fall substantially and the viability of banks and insurance companies if the coronavirus prompted a further period of economic lockdown. The Reserve Bank stated that even accounting for an expected recovery in the second half of the year, the projected annual change in GDP — from about 2 per cent growth before the crisis to an 8 per cent drop afterwards — would be the largest in at least 160 years. In addition to this some life insurers have also been operating with low solvency buffers, while other insurers have experienced investment losses and/or rising credit insurance claims.
Webinar 21 – Consumer Borrowing and COVID-19 – How are Kiwi households weathering the crisis
On the 27th of May we hosted a panel of consumer borrowing experts to discuss the Government relief packages alongside the Credit Contracts and Consumer Finance Act, and how both impact your personal and business clients.
Our team of experts included:
Liz Lim – Partner Dentons Kensington Swan – Liz is a partner in the Banking and Finance group. She has more than 15 years’ New Zealand and international experience acting for borrowers, lenders, originators and trustees.
Jon Duffy – CEO Consumer New Zealand – Jon is the new CEO if Consumer New Zealand. He has more than 20 years’ experience working in the consumer field.
Cushla Scholfield – Acting Associate General Counsel (Retail and Business Banking) ANZ Bank. Cushla is an experienced senior lawyer with a demonstrated history of working in the banking industry, skilled in consumer credit law and plain language drafting
The speakers gave a big picture view of where we’re at with the consumer credit law reform package, options available in terms of Government relief packages and the perspective of both the consumer/small business and the retail bank when considering the financial implications of taking up these options.
Webinar 20: Keeping your employees, your clients and your business safe during COVID-19 Level 2
On the 21st of May Jo-Ann Pugh the Worksafe Head of General Inspectorate Operations joined us to discuss the Health and Safety requirements for financial advice businesses during COVID-19. These are rapidly changing times and it is important we all work together to reduce the spread of COVID-19.
Webinar 19: International Economist Clarence Wong – Global Economic Impacts of COVID-19 and reinsurance
On the 20th of May Economist Clarence Wong from Hong Kong discussed the global impacts of COVID-19. Clarence is the SRI Research & Chief Economist at Swiss Re, and will discussed the global economic market and the reinsurance challenges and their associated global insurance companies.
Clarence leads a team of researchers based in Hong Kong, Beijing and Bangalore to provide Swiss Re and other stakeholders with economic and insurance insights, as well as research on the emerging risk landscape in Asia. At the same time, his team contributes to Swiss Re’s ‘sigma’, the regular insurance industry report considered a “must-read” for anyone interested in the sector.
Webinar 18: Minister Kris Faafoi
On the 19th of May Commerce and Consumer Affairs Minister Kris Faafoi spoke to Financial Advice New Zealand members.
As members will know, he’s the minister behind the Financial Services Legislation Amendment Act (FSLAA) and the Financial Markets (Conduct of Institutions) Amendment Bill (CoFI), which is before a select committee. Once the COVID-19 restrictions hit he agreed to extend the transitional licensing application window part of FSLAA to early next year (most likely March), with the new Code of Professional Conduct for Financial Advice Services to come into force at the same time.
Webinar 17: 2020 Post Budget Briefing – Tony Alexander
On the 15th of May Tony Alexander presented a post-budget briefing to discuss the budget and how it affects our economy. The Budget takes place against the backdrop of the global outbreak of COVID-19. If you are interested in how the budget will help to re-boot and stimulate the economy and the future direction of the country this is a not to be missed webinar.
Webinar 16: Health Industry Experts view on COVID-19
On the 13th of May we were delighted to host a panel of Health Industry Experts who provided insights into the impacts of COVID-19 on the health industry, what the future looks like, and the insurance implications.
Our experts included:
- Andries van Graan – Partners Life
- Kerry Boielle – Southern Cross Health Society
- Len Elikhis – AIA
- Chris Carnall – NIB
Webinar 15: Mint Asset Management – Anthony Halls
The Economy: Rebuilding the Plane While It’s In The Air
On the 6th of May Anthony Halls, Head of Investments for Mint Asset Management, explored the economic landscape from the markets perspective and presented on how Mint’s portfolios have weathered the COVID-19 storm. Anthony is a clear, concise and easy to follow presenter who will leave you with a perspective which you will easily be able to share with your clients.
Anthony has over 30 years’ experience in the financial sector. Before joining Mint, Anthony was the manager of the Investment Analysis team at the New Zealand Superannuation Fund. During his five years at the New Zealand Superannuation Fund, Anthony was involved in the development and execution of a range of investments and developed the strategy to manage the in-house New Zealand equities portfolio. Prior to this Anthony was Portfolio Manager (New Zealand Equities) at BT Funds Management Ltd and a member of the Investment Committee.
Webinar 14: Six Non-Bank Lenders and their responses to COVID-19
On the 5th of May we were excited to be joined by a panel of Non-Bank Lending leaders where they discussed their businesses responses to COVID-19, the challenges that New Zealand are facing in a post COVID-19 world and how we can thrive in the new normal. Our panel included:
- Resimac – Luke Jackson
- Avanti – Stephen Massey
- Southern Cross Finance – Cliff Carr
- Pepper Money – Michelle Sargeant
- First Mortgage Trust – Bruce Smith
- Bluestone -Peter Wood
Webinar 13: Keith Abraham WHAT’S NEXT! … Reconnect With What You Want to Achieve Moving Forward!
On the 1st of May Keith Abraham presented practical strategies to reinvigorate your business. This was an interactive and insightful follow up business seminar to Keith Abraham’s successful “WHAT NOW – How to Reset and Refocus Your Business to Rebound Faster!” webinar which was broadcast on 16th April 2020.
Here is a snapshot of the content he presented:
Evolving – In changing challenging times it is critical that as a Business Leader you are one step ahead of developing your talent and knowledge to keep ahead of the curve. Discuss the 3 x 3 x 3 x 3 Formula for Controlling the Uncontrollable in Your Business Right Now.
Engaging – How to create a strong connection with your Clients that maintains a high level of engagement, enthusiasm and energy for the work you for them. – Review 5 Strategies you can do now to connect with your Clients in order to build your authority and personal profile.
Expand – We will look beyond the challenges and identify the opportunities that exist to expand our brand and profile in the hearts and minds of our Customers. Understanding the 4 strategies you need to do if you are going to be significantly successful at the end of this crisis.
Webinar 12: Dentons Kensington Swan – the COVID-19 business legal issues round-up
Click here to listen to the webinar (please note the audio does not start until 8 minutes 42 seconds)
Webinar 11: Companies Office – FSPR Technical session
On April 23rd the Companies Office provided an overview of how to access the FSP Register to begin your transitional licensing process. For those financial advisers who are continuing the application process and would like an overview of the process this is a technical session which will assist you.
As mentioned in the webinar, below is a link the Companies Office presentation and FAQ’s that include a lot of the answers from the webinar, as well as the links to the relevant sections of the Companies Office, FSPR or FMA.
Listen to the webinar below (please note audio does not start until 5 minutes 59 seconds)
Webinar 10: Cameron Bagrie – Economist
On April 22nd Cameron Bagrie provided an analysis of the economy now and post COVID-19 with a view on the financial services sector. Cameron has been an economist for 20 years. For over 11 years he was the Chief Economist at ANZ, heading a team that was consistently ranked No. 1 for its analysis of the New Zealand economy. He has a reputation for taking a forthright stand on even the hardest of economic issues. He’s worked as an economist at the National Bank, Treasury and Statistics New Zealand. His approach to economics is pragmatic and non-ideological.
Listen to the webinar below (please note audio does not start until 5 minutes 58 seconds)
Webinar 9: What Now – How to Review, Respond and Refocus in Your Role with Keith Abraham
The feedback we received from attendees to date has been fantastic. It seems we all enjoyed the opportunity to step back and take the challenge to review how we look at things over the next 30 days and beyond. Keith is a well known professional speaker in the financial services sector, he passionately discussed how to respond to COVID-19 and refocus your role for the future.
Listen to the webinar below (please note audio does not start until 3 minutes 16 seconds)
Webinar 8: Panel of five Life Insurance Providers
On April 15th a panel of five Life Insurance companies provided an overview of their responses to COVID-19. The panel consisted of: Fidelity Life – Nadine Tereora, Partners Life – Naomi Ballantyne, Asteron Life New Zealand– Graham Hill, Cigna – Jax Mitchell, AIA – Len Elikhis. As a financial adviser, listening to this recording will increase your overall knowledge of the five insurance providers’ COVID-19 responses and how to apply these initiatives to your clients’ financial position. (Please note this recording starts five minutes into the webinar, please accept our apologies)
Webinar 7: AML in the COVID-19 environment with Brandt Botha from the FMA.
This webinar was not recorded. Brandt & Sean Condon discussed how to stay compliant during COVID-19 and the compliance expectations after COVID-19. In addition to this he provided some findings from other reporting entities.
Webinar 6: Mortgage Market with Core Logic’s Nick Goodalls
On April 8th Core Logic’s Nick Goodalls provided an update on the New Zealand Property Market and what the indicators are showing for now and the future.
Webinar 5: How to access business assistance for you and/or your clients – IRD
On April 3rd, IRD Business Transformation Manager Rata Kamau presented on the government’s COVID-19 response which is reflected in new legislative, regulative and policy changes that impact on SMEs. This webinar included:
– Business Finance Guarantee Scheme
– Wage Subsidy Scheme
– Mortgage/Loan Holiday
– Tax Changes
– The COVID-19 Response (Taxation and Social Assistance Urgent Measures) Bill
– and much more
Webinar 4: Business Management during COVID-19
On April 2nd, the Financial Advice CEO joined four experienced business owners from within the membership to discuss how to manage business in this rapidly changing environment of COVID-19; what levers you have to assist with business sustainability, communicating with clients etc.
On the panel were John Bolton – Squirrel (mortgage), Dean Logan – Logan, Smythe and Associates (insurance), Tim Fairbrother – Rival Wealth (investment & financial planning), Tony Vidler – Strictly Business Limited (business adviser) and Katrina Shanks – Financial Advice NZ
Webinar 3: Investment market with AMP Capital’s Greg Fleming
On April 1st, Greg Fleming, Head of Investment Strategy, AMP Capital New Zealand joined the Bring in the Experts Webinar series to discuss Capital versus COVID-19: Investment assets confront their toughest opponent in decades. Greg discussed investment strategies in a market rocked by this Black Swan event.
Webinar 2: Bank Representatives on hardship & mortgage holidays
This webinar was not recorded. TSB, Westpac & BNZ outlined their approach to mortgage holidays and hardship.
Webinar 1: Economist Tony Alexander
On March 25th, one of New Zealand’s most experienced economists, Tony Alexander talked to 300 Financial Advice NZ members and associates on his view of the shock hitting our economy due to COVID-19. Despite the negative outlook for the economy, Tony’s message is clear – he is not expecting the normal outcomes usually associated with such a hit to the economy.
Listen to Tony Alexander’s 20min overview for Financial Advice Members , followed by 30min of questions here: