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Coronavirus / COVID-19 Resources for Financial Advisers

For COVID-19 health advice and information, contact the Ministry of Health Healthline team on 0800 358 5453 and visit for the latest information.

Update October 2020: The whole country is currently at Level 1.

Sector Information

Financial Advice NZ resource providing a summary of insurers COVID-19 reponses
 The FMA has issued an overall look at how Alert Level 2 will affect financial services businesses and staff.  Read the FMA guidelines here
– The Government has delayed the start date for the new financial advice regime from June 29, 2020 to early next year, 2021. This means that the transitional licensing application window will also be extended until then.  Full FMA announcement
One month extension on submissions on the Financial Markets (Conduct of Institutions) Amendment Bill
– Information on AML when clients are in self-isolation (DIA advice to Auckland District Law Society)
Guidance: Complying with AML/CFT verification requirements during COVID-19 Alert Levels
FMA expectations during COVID-19

Financial Advice NZ Health and Safety Toolbox

Click here and download the Health and Safety toolbox developed for Financial Advice NZ members and their businesses

Click here and download a resource to provide to your client on your response to Alert level 2

Financial Advice NZ Media Releases

Financial Advice NZ welcomes delay of submissions on Conduct of Institutions Bill
Financial Advice NZ welcomes delay to transitional licensing

General Information

Inland Revenue updated summary of recent moves to help businesses struggling to meet tax payments as a result of the trading conditions resulting from the COVID-19 lockdown

CFFC Survey – Impact of COVID-19 on Financial Wellbeing

Inland Revenue – COVID-19 Small Business Cashflow Scheme (SBCS) 11 May 2020

Inland Revenue Update – 4 May

Inland Revenue has provided an update and more detail on tax changes to help businesses manage the impacts of COVID-19. They include the loss carry-back scheme, the new discretion-to-vary requirement, and the Small Business Cashflow Scheme. There are also details about a new working-from-home determination, which means business can pay employees who are working from home up to $20 a week tax-free for expenses such as additional heating costs and up to $400 per employee for furniture costs.
Click here for full report

Business Support IRD 

IRD Update 31 March – Important message for Businesses

COVID 19 IRD Q& A – 3rd April 2020

Remittance of UOMI due to COVID-19 – 8th April 2020 New Government website launched 18 March as one place with all the information needed to “Unite against COVID-19”

Latest from the Ministry of Health on COVID-19 – The latest MOH information on the virus development

Business.Govt.NZ – A broad range of Government information specifically for businesses

Beehive – all the details of the Economic Response

Government website information on COVID-19 – Including sections on;
– Health Advice on how to minimise the spread of COVID-19 and protect vulnerable people
– Business Advice – employee and employer advice, tax relief etc
– Work Advice – health & safety at work, sick leave, financial support
– Advice on the community affect
– Government help line 0800 779 997, (9am to 5pm, 7 days a week

Work & Income – If you’ve been affected by COVID-19, Work & Income may be able to provide financial support. Whether you are self-isolating at home, or your work is affected.

SafeTravel – information on international travel advisories for New Zealanders

Working from Home Expectations – Tips from Rival Wealth

Other relevant pages on topics that are very relevant in this new environment
Continuity Planning – BusinessNZ
Workplace infectious disease protection – MoH. Your duties under the Health & Safety at Work Act 2018

World Health Organisation

Here is the main page for the World Health Organisation’s information on Coronavirus (COVID-19) The WHO also has some great videos on this topic, more are added as the days go by.

Membership Benefits

Hand sanitiser – click here for details

Financial Advice CEO Katrina Shanks interviews Hon Paul Goldsmith on COVID-19

Financial Advice CEO & Board Practitioners Advice for Financial Advisers


John Bolton – Practitioner Director Mortgage Advice. Our apologies, we are having trouble loading JB’s video advice. Please come back later today to view his video.


Transcripts of Video Advice
Cecilia Farrow Video
Stephen O’Connor Video