Business Session – Client Conduct & Care

Rob Everett

Rob has been Chief Executive of the Financial Markets Authority since February 2014. After qualifying as a lawyer in the UK and working in the capital markets department of international law firm Allen & Overy, Rob spent 17 years at Merrill Lynch in London, Hong Kong and New York in a variety of senior roles (including General Counsel and COO for Europe, Middle East & Africa). Rob also spent a year as a director at regulatory consultants Promontory before moving to New Zealand at the end of 2013.  Rob holds a law degree and Master of Arts in Law from Cambridge University.

Mr Everett, aged 45, holds a Bachelor of Arts (Hons) degree and a Master of Arts in Law from Cambridge University. He was born in the UK and is married to a New Zealander and they have three children.

Business Session – Client Conduct & Care

Other presenters

Our panel will reflect and comment on the outcomes and recommendations of the Australian Royal Commission, the recent FMA and NZ Reserve Bank reports and reviews – and the discuss the enduring and emerging expectations for financial advisers and their conduct and client-care and what really matters. 

Sue Brown

Sue is an experienced adviser and leader with the passion, commitment and drive to help clients achieve the outcomes they seek in the regulatory, governance and government sectors.

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Marisa Broome

Marisa is the principal of Wealth Advice an Australian boutique financial planning practice focusing on providing comprehensive holistic advice to high net worth families.

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Karen Stevens

Karen Stevens is the Insurance & Financial Services Ombudsman (“IFSO”) in New Zealand. The IFSO is responsible for overseeing a free and independent dispute resolution service for customers of participating financial service providers.

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